Frequently Asked Questions
Ordering & Payment
What payment methods do you accept?
We accept Cash App, Venmo, PayPal, and Zelle. Local pickup orders can also pay with cash at pickup.
Is there a minimum order?
Yes. Every order must include at least two bottles.
Do you offer quantity discounts?
Yes. Get 10% off when your cart has 6 or more bottles, and 20% off with 10 or more bottles. The discount is applied automatically at checkout.
Shipping
How do you ship, and how fast will my order go out?
We ship with USPS. Once your payment is confirmed, your order ships within 24 hours, often the same day. After your package is in USPS hands, delivery time depends on USPS, which is outside our control. You will receive your tracking information by email, and by text if you opted in, once your order ships.
How much is shipping?
US shipping is a flat $15, and orders of $250 or more after discounts ship free. International shipping is a flat $45 per order.
Do you ship internationally?
Yes, we ship to the US and internationally. International shipping is a flat $45 per order. International delivery usually takes longer than domestic delivery. Any customs fees, import duties, or local import rules in your country are the buyer's responsibility.
Local Pickup
Can I pick up my order locally?
Yes. Local pickup is available at 807 E Street, Springfield, OR 97477. Pickup hours are Monday to Friday, 9:00 AM to 5:30 PM. Place your order online and choose local pickup at checkout. You can pay online through Cash App, Venmo, PayPal, or Zelle, or pay cash at pickup. A $5 handling fee applies to pickup orders under $250. We will reach out when your order is ready. See our Local Pickup page for details. We serve researchers in Springfield, Eugene, Corvallis, Albany, Salem, and Portland.
Returns & Issues
What is your return policy?
All sales are final. If your order arrives damaged, or an item is wrong or missing, contact us within 14 days of delivery at info@dryvlife.com and we will make it right.
Testing & Quality
Are your products third party tested?
Yes. Every lot is tested twice: first by our supplier, then again by Freedom Diagnostics, an independent lab. Each test confirms identity and purity, and as of October 2026, every new lot is also screened for fentanyl. Learn more in Why We Test Every Lot Twice.
Where can I see the test results (COA)?
Each product page shows its Certificate of Analysis for the size you select. You can also see every posted COA on our Lab Results page. Products still waiting on Freedom Diagnostics results are clearly marked, and their COA is added as soon as testing is complete.
How do I find the COA for the vial I have?
We keep up to six past COAs for each product and size. Go to the product page, select your size, and look through the COAs. Each COA includes a photo of the tested vial, so you can match your vial by its cap color. New to reading a COA? See How to Read a COA.
Product Use
Are your products for human use?
No. All DryV Life products are sold strictly for laboratory research use only. They are not intended for human or veterinary use, and they are not drugs, foods, or dietary supplements.
Can you give dosing or usage advice?
No. Because our products are for research use only, we cannot provide dosing, usage, or medical guidance of any kind.
Wholesale
Do you offer wholesale pricing?
Yes, for approved accounts such as clinics, med spas, gyms, and coaches. Apply through our Wholesale page, and we will share pricing and terms once your account is approved.
Contact
How can I reach you?
Text us at 541-764-1118 (text only). Call us at 541-912-3866. Email us at info@dryvlife.com.
All products sold by DryV Life are supplied for laboratory research use only. They are not for human or animal consumption and are not intended to diagnose, treat, cure, or prevent any disease or condition. These products have not been evaluated by the FDA.